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Nortel Communication Server 1000
Features and Services - Book 1
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Strany 1 - NN43001-106

Nortel Communication Server 1000Features and Services - Book 1of 6 (A to B)NN43001-106.

Strany 2

10 ContentsFeature operation 124AC15 Recall: Timed Reminder Recall 125Contents 125Feature description 125Operating parameters 125Feature interactions

Strany 3 - Revision History

100 2 Mbps Digital Trunk Interface Enhancements64 Kbit Alarm Indication Signal HandlingThis enhancement adds the 64 Kbit Alarm Indication Signal (AIS)

Strany 4 - August 2005

Feature description 101Outgoing Central Office Trunk (COT) callIf the destination has not answered, no action is taken when entering analarm state. If

Strany 5 - Revision History 5

102 2 Mbps Digital Trunk Interface Enhancements•The overload process is able to recognize the channel causing theoverload when the case arises.Operati

Strany 6 - July 1994

Feature operation 103Feature operationNo specific operating procedures are required to use this feature.Nortel Communication Server 1000Features and Se

Strany 7

104 2 Mbps Digital Trunk Interface EnhancementsNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardR

Strany 8

1052500 Telephone FeaturesContentsThis section contains infor mation on the following topics:"Feature description" (page 105)"Operating

Strany 9 - 500/2500 Line Disconnect 119

106 2500 Telephone FeaturesFeature interactions500 Telephone FeaturesWhen 500 Set Dial Access to Features (SS5) package 73 is equipped,2500-type telep

Strany 10 - Release 5.0 27 July 2007

Feature operation 107Prompt Response DescriptionSSU xxxx System Speed Call User and list number.Enter X SSU to remove.PHD Allow Permanent Hold.Enter X

Strany 11

108 2500 Telephone Features3Hang up to complete the activation.—End—To deactivate Call Forward, follow these steps:Step Action1Lift the handset and di

Strany 12 - Alarm Management 177

Feature operation 109Step Action1Lift the handset and dial #1. You hear dial tone.2Dial the DN where you want calls to be forwarded. The dial tonedisa

Strany 13

Contents 11Digit Display 138Redirection 138Speed CallNetwork Speed Call 138Feature packaging 139Feature implementation 139Task summary list 139Feature

Strany 14 - Attendant Announcement 211

110 2500 Telephone Features2Dial the Speed Call code (0-999), followed by the new telephonenumber. The new number automatically replaces the old one.

Strany 15 - Attendant Barge-In 229

Feature operation 111—End—Permanent HoldTo activate Permanent Hold while on a call, follow these steps:Step Action1Flash the switchhook. You hear dial

Strany 16 - Attendant Break-In 235

112 2500 Telephone FeaturesNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2

Strany 17

113500 Telephone FeaturesContentsThis section contains infor mation on the following topics:"Feature description" (page 113)"Operating

Strany 18 - Attendant Busy Verify 267

114 500 Telephone FeaturesFeature interactions2500 telephone featuresWhen Special Service for 2500 Sets (SS25) package 18 is equipped, 2500telephones

Strany 19 - Attendant Consoles 283

Feature operation 1152Dial the DN to where you want your calls forwarded.3Hang up.—End—To cancel forwarding, follow these steps:Step Action1Lift the h

Strany 20 - Attendant Delay 293

116 500 Telephone FeaturesTo remove an entry in a Speed Call list, follow these steps:Step Action1Lift the handset and dial SPRE + 75. You hear dial t

Strany 21 - Attendant Lockout 311

Feature operation 117Step Action1Flash the switchhook. You hear dial tone.2Dial SPRE + 77.3Hang up.—End—The call remains on hold until you lift the ha

Strany 22 - Attendant Position Busy 323

118 500 Telephone FeaturesNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 20

Strany 23 - Attendant Recall 327

119500/2500 Line DisconnectContentsThis section contains infor mation on the following topics:"Feature description" (page 119)"Operatin

Strany 24 - Attendant Splitting 345

12 ContentsAccess Restrictions 153Contents 153Feature description 153Class of Service restrictions 154Code Restriction 158Trunk Group Access Restricti

Strany 25

120 500/2500 Line Disconnect•an internal DN places an outgoing call on a trunk with disconnectsupervision, then transfers the call to the LDTA port an

Strany 26 - Autodial 371

Operating parameters 121Figure 2Outgoing call disconnect function when 500/2500 line disconnect feature is configured500/2500 Line Disconnect for Outgo

Strany 27 - Automatic Answerback 389

122 500/2500 Line Disconnect500/2500 Line Disconnect for Outgoing CallsThis feature only works with internal calls or with trunks that providedisconne

Strany 28 - Automatic Hold 399

Feature packaging 123Call Forward All CallsCall Forward No AnswerCall Forward BusyCall Forward by Call TypeThe 500/2500 Line Disconnect for Outgoing C

Strany 29 - Automatic Line Selection 405

124 500/2500 Line DisconnectFeature implementationTask summary listThe following is a summary of the tasks in this section:1. "LD 10 – Allow Line

Strany 30 - Automatic Redial 433

125AC15 Recall: Timed Reminder RecallContentsThis section contains infor mation on the following topics:"Feature description" (page 125)&quo

Strany 31 - Automatic Set Relocation 443

126 AC15 Recall: Timed Reminder RecallNight Service must be activated, the original call must be an external call,and International Supplementary Feat

Strany 32 - Automatic Wake Up 457

Feature interactions 127Attendant ConsoleThe Incoming Call Indicator (ICI) can be configured to work with this feature.When there is a recall, the ICI

Strany 33 - Auxiliary Signaling 489

128 AC15 Recall: Timed Reminder RecallIf an established call is extended over a trunk to initiate a conference call,this conference call cannot be set

Strany 34

Feature implementation 129Series CallsSeries Calls cause a source call that has been extended to a localdestination party to be recalled to the attend

Strany 35 - Backup and restore 515

Contents 13Feature interactions 179Feature packaging 179Feature implementation 180Feature operation 180Alternative Loss Plan for China 181Contents 181

Strany 36 - Busy Lamp Field 551

130 AC15 Recall: Timed Reminder RecallPrompt Response DescriptionTYPE RDB Route Data Block.CUSTxxCustomer number, as defined in LD 15ROUT Route number

Strany 37 - Procedures

Feature operation 131Attendant as a controlling partyStep Action1A call is established on the source side of the attendant. The lampsdisplays appear a

Strany 38 - 38 Contents

132 AC15 Recall: Timed Reminder Recall—End—Answer a RecallAttendantStep Action1The recall rings the attendant. The original call is put on the sources

Strany 39 - How to get help

Feature operation 133Night DN or Central Answering Position (Small System)A Central Answering Position (CAP) is used as an alternative to an attendant

Strany 40 - 40 How to get help

134 AC15 Recall: Timed Reminder RecallNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.

Strany 41 - Features and Software options

135AC15 Recall: Transfer from Meridian 1ContentsThis section contains infor mation on the following topics:"Feature description" (page 135)&

Strany 42

136 AC15 Recall: Transfer from Meridian 1call to party Y is placed that connects party Z with party Y. A release signalis sent when party Z completes

Strany 43

Feature interactions 137Transfer chaining is not possible. There is no way to know if party X orparty Y has gone on-hook once a trunk has been split.

Strany 44

138 AC15 Recall: Transfer from Meridian 1Last Number RedialAutodial and Last Number Redial are supported with the AC15 Recall:Transfer from Meridian 1

Strany 45

Feature implementation 139Network Speed CallSpeed Call and Network Speed Call are supported with the AC15 Recall:Transfer from Meridian 1 on the first

Strany 46

14 ContentsAttendant Supervisory Console 198Automatic Wake Up 198Call Forward No Answer/Flexible Call Forward No Answer 198Call Hold, Deluxe 198Consol

Strany 47

140 AC15 Recall: Transfer from Meridian 1Prompt Response Description...EEST NO End-to-End Signaling Tone to originating party.LD 16 - Define the route

Strany 48

Feature operation 141Prompt Response Description0-127 1-4000Range for Small System, Media Gateway 1000B, and MediaGateway 1000T.SIGL WR4 AC15 signalin

Strany 49

142 AC15 Recall: Transfer from Meridian 1Nortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease

Strany 50

143AC15 Recall: Transfer from NorstarContentsThis section contains infor mation on the following topics:"Feature description" (page 143)&quo

Strany 51

144 AC15 Recall: Transfer from Norstaron the analysis of the received digits. Subsequent recall signals are usedby Party Z to toggle between Party X (

Strany 52

Feature interactions 145AC15 Recall: Timed Reminder RecallA transfer performed by an AC15 trunk using the Transfer from Norstarfeature to another AC15

Strany 53

146 AC15 Recall: Transfer from NorstarIt is possible, with this feature, to define an initial connection record (Qrecord) for incoming calls. The Q rec

Strany 54

Feature interactions 147Digital Private Network Signaling System 1 (DPNSS1) RouteOptimizationIf the call is the active call at the originating exchang

Strany 55

148 AC15 Recall: Transfer from NorstarMusicA party put on hold by an AC15 trunk hears music if Music is configured.Periodic Pulse MeteringIf Party Z (o

Strany 56

Feature implementation 1493. "LD 14 – Define an AC15 TIE trunk." (page 150)LD 15 - Define the access denied intercept treatment.Prompt Respons

Strany 57

Contents 15Attendant Forward No Answer 216Attendant Interpositional Transfer 216Attendant Overflow Position 217Attendant Recall 217Automatic Call Distr

Strany 58

150 AC15 Recall: Transfer from NorstarPrompt Response DescriptionDLTN YES Dialtone provided by the system to the far-end switch.TRRL YES AC15 Recall:

Strany 59

Feature operation 151Toggling during the three-party phaseIf Z toggles (Norstar sends a recall signal) while calls with both X and Y areestablished, t

Strany 60

152 AC15 Recall: Transfer from NorstarNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.

Strany 61

153Access RestrictionsContentsThis section contains infor mation on the following topics:"Feature description" (page 153)"Operating par

Strany 62

154 Access Restrictionstrunk access codes are dialed and New Flexible Code Restriction tablesare programmed.If any restrictions are detected when a ca

Strany 63

Feature description 155•FR1— allowed to originate and receive internal calls— allowed access to TIE and CCSA networks— denied access to and from the e

Strany 64

156 Access RestrictionsThe assignment of Incoming Call Indicator (ICI) keys allows the attendant torecognize which calls are fully restricted:•DF0 = c

Strany 65

Feature description 157•allowed access to toll calls on CO/FX/WATS trunks placed using BARSor NARS or CDP access codes. NFCR tables, if programmed on

Strany 66

158 Access RestrictionsUNRCTD/CUNTLDSREFRE FR1 FR2Outgoingtoll trunkcalls (0 or1+ on COTor FX)Yes No directaccessYes, if usingBARS/NARSNodirectaccessY

Strany 67

Feature description 159Special numbers 01, 011, 411, 611, 800, and 911 are allowed by default.These special numbers, however, can be restricted in the

Strany 68

16 ContentsFeature packaging 231Feature implementation 231Task summary list 231Feature operation 233Attendant Break-In 235Contents 235Feature descript

Strany 69

160 Access RestrictionsThe following example further explains Trunk Group Access Restrictions.Assume a customer has seven trunk routes:TGARAccess deni

Strany 70

Operating parameters 161•1 (cannot access trunk routes 0 through 6)•2 (cannot access trunk routes 2 through 5)•3 (cannot access trunk routes 3 through

Strany 71

162 Access RestrictionsAccess Restrictions are applied through service change overlay programs.Access to telephone and trunk features is denied in the

Strany 72

Feature interactions 163redirected call from the receiving node to the requesting node. This meansthat there are no limitations added to the access re

Strany 73

164 Access RestrictionsTrunk BarringTrunk Barring is at the top of the hierarchy for Access Restrictions.Virtual Network ServicesAny VNS call is subje

Strany 74

Feature implementation 165Prompt Response DescriptionTN Terminal Numberl s c u Format for Large System and CS 1000E system,where l = loop, s = shelf,

Strany 75

166 Access RestrictionsPrompt Response DescriptionISA Integrated Services Access trunk.CSA Common Control Management Access Line.TN Terminal Numberl s

Strany 76

Feature implementation 167Prompt Response DescriptionTGAR 0-(1)-31 Trunk Group Access Restriction.The default of 1 automatically blocks direct access.

Strany 77

168 Access RestrictionsPrompt Response DescriptionTYPE PARM System Parameters...FRPT (NEFR) OLFR (Deny) allow incoming trunk calls to telephones with

Strany 78

Feature operation 169Prompt Response Description0-127Range for Small System, Media Gateway 1000B, and MediaGateway 1000T.OABSxxxOutgoing digits (0-9)

Strany 79 - 10/20 Digit ANI on 911 Calls

Contents 17Priority Override 240Override, Enhanced 240Periodic Camp-on Tone 240Semi-Automatic Camp-On 240Source Included when Attendant Dials 240Trunk

Strany 80 - CSN wireless calls format

170 Access RestrictionsNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007C

Strany 81 - Wireless

171Activity Codes for Not Ready StateContentsThis section contains infor mation on the following topics:"Feature description" (page 171)&quo

Strany 82

172 Activity Codes for Not Ready StateThe Activity entry key and Activity key lamp are not affected if the Programkey, the Display key, volume up/down

Strany 83 - Feature packaging 83

Feature implementation 173Feature implementationTask summary listThe following is a summary of the tasks in this section:1. "LD 11– Define an Acti

Strany 84

174 Activity Codes for Not Ready StateFeature operationTo enter an Activity Code in the Not Ready State:Step Action1Press the Not Ready key. The Not R

Strany 85

Feature operation 175—End—Nortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 20

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176 Activity Codes for Not Ready StateNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.

Strany 87

177Alarm ManagementThe Alarm Management feature enhances and updates system operations,administration, and maintenance. Alarm Management provides over

Strany 88

178 Alarm ManagementNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Copy

Strany 89

179Alternative Conference Pad LevelsContentsThis section contains infor mation on the following topics:"Feature description" (page 179)"

Strany 90

18 ContentsOperating parameters 253Feature interactions 253Feature packaging 253Feature implementation 254Feature operation 254Attendant Break-In with

Strany 91

180 Alternative Conference Pad LevelsFeature implementationLD 15 - The value of the conference pad selection must be specified.Prompt Response Descript

Strany 92

181Alternative Loss Plan for ChinaContentsThis section contains infor mation on the following topics:"Feature description" (page 181)"O

Strany 93

182 Alternative Loss Plan for China5-7 – Not usedOperating parametersThere are no operating parameters associated with this feature.Feature interactio

Strany 94

183Alternative Loss PlanContentsThis section contains infor mation on the following topics:"Feature description" (page 183)"Operating p

Strany 95

184 Alternative Loss PlanFeature interactionsB34 Codec Static Loss Plan DownloadingThe alternative loss plan tables must be enlarged as the default ta

Strany 96

Feature operation 185Prompt Response Description...- APAD (0) 1 (2 - 7) Alternative Pad Matrix.0 = None1 = Australia4 = China2, 3 and 5-7 = Future usa

Strany 97 - Enhancements

186 Alternative Loss PlanNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 200

Strany 98 - Clock Synchronization

187Alternative Routing for DID/DDDContentsThis section contains infor mation on the following topics:"Feature description" (page 187)"O

Strany 99 - Feature description 99

188 Alternative Routing for DID/DDDIf a match is found, the following call treatments can occur:•If the number is recognized as an ARRN, Route Selecti

Strany 100 - DID trunk

Feature implementation 189Feature interactionsWhen Special Numbers (SPN) are used in private network calls, all privatenetwork features are supported.

Strany 101 - Incoming COT call

Contents 19Uninterrupted Line Connections 269Feature packaging 270Feature implementation 270Task summary list 270Feature operation 271Attendant Call S

Strany 102 - Feature packaging

190 Alternative Routing for DID/DDDPrompt Response Description- - ARRNxxRespond to the ARRN prompt with the Alternate RoutingRemote Number (up to five

Strany 103 - Feature operation

191Application Module LinkThe Application Module Link (AML) provides supervisory and controlfunctions for the link that allows host computers and othe

Strany 104

192 Application Module LinkNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2

Strany 105 - 2500 Telephone Features

193Application ModuleThe Application Module (AM), previously known as the Meridian LinkModule, is an application processor providing an interface betw

Strany 106

194 Application ModuleNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Co

Strany 107

195Attendant AdministrationContentsThis section contains infor mation on the following topics:"Feature Description" (page 195)"Operatin

Strany 108 - 108 2500 Telephone Features

196 Attendant AdministrationThe following features can be changed by Attendant Administration (anyfeature not included in the list cannot be modified o

Strany 109 - Speed Call Controller

Feature Interactions 197Attempting to change a telephone that is busy is not allowed. A busytelephone is defined as a telephone with any active or held

Strany 110 - System Speed Call User

198 Attendant Administration•Room Status•Station Specific Authorization Code•User Selectable Call RedirectionAttendant ConsolesIt is not necessary to h

Strany 111 - Permanent Hold

Feature Interactions 199End-to-End SignalingWhile in the Attendant Administration mode, pressing the AttendantEnd-to-End Signaling key is ignored.Hot

Strany 112 - 112 2500 Telephone Features

Document status: StandardDocument version: 01.04Document date: 27 July 2007Copyright © 2007, Nortel NetworksAll RightsReserved.Sourced in CanadaThe in

Strany 113 - 500 Telephone Features

20 Contents284Operating parameters 288Feature interactions 288Feature packaging 288Feature implementation 289Task summary list 289Feature operation 29

Strany 114

200 Attendant AdministrationPhantom Terminal Numbers (TNs)The Attendant Administration feature does not support Phantom TNs.Phantom DNs cannot be confi

Strany 115

Feature Operation 201CUSTxxCustomer number, as defined in LD 15TN Terminal Numberl s c u Format for Large System and CS 1000E system, where l =loop, s

Strany 116

202 Attendant AdministrationNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July

Strany 117 - Feature operation 117

203Attendant Alternative AnsweringContentsThis section contains infor mation on the following topics:"Feature description" (page 203)"O

Strany 118 - 118 500 Telephone Features

204 Attendant Alternative Answeringtelephone’s features, independent of the attendant. It is possible thatthe DN rung is not be the AAA DN.3. After th

Strany 119 - 500/2500 Line Disconnect

Operating parameters 205For an unanswered call presented to a busy AAA DN, treatment is definedby the features enabled for that customer and the AAA DN

Strany 120 - Figure 1

206 Attendant Alternative AnsweringFeature interactionsAttendant Overflow PositionThe Attendant Overflow Position (AOP) DN handles calls from the attend

Strany 121

Feature implementation 207If the remote CAS attendant presses the CAS key while a call is beingpresented, the presented call is subject to AAA timing

Strany 122

208 Attendant Alternative Answering2. "LD 12 – Define the AAA DN for each attendant console affected."(page 208)LD 15 - Configure the Attendan

Strany 123

209Attendant and Network-Wide RemoteCall ForwardThis modification to the Remote Call Forward (RCFW) feature allows a userto program a Call Forward Dire

Strany 124

Contents 21Attendant Incoming Call Indicators 303Contents 303Feature description 303Operating parameters 304Feature interactions 304Attendant Call Sel

Strany 125 - Feature description

210 Attendant and Network-Wide Remote Call ForwardNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 Standa

Strany 126

211Attendant AnnouncementContentsThis section contains infor mation on the following topics:"Feature description" (page 211)"Operating

Strany 127 - Feature interactions 127

212 Attendant AnnouncementConfigure the following announcement types in LD 56:•Announcement when terminating to the Attendant (ANAT)When a call is dial

Strany 128

Feature description 213Type of callCall destinationAnnouncementreceivedCall Forward Busy treatment (CFB) Attendant, attendant queue, or nightstationAN

Strany 129

214 Attendant AnnouncementRAN trunk interface announcementsAttendant announcements can be provided by existing RAN trunks.To ensure that callers hear

Strany 130

Feature description 215If the Alternative Attendant Announcement treatment is used with CallRedirection by Time of Day or Call Redirection by Day of W

Strany 131 - Feature operation 131

216 Attendant AnnouncementWith Call Answer Forced, an answer is provided in the following cases:•a call terminates to the attendant, attendant queue o

Strany 132 - Attendant

Feature interactions 217Attendant Overflow PositionIf a call is presented to the attendant while receiving an announcementand the call is then forwarde

Strany 133 - Feature operation 133

218 Attendant AnnouncementCall Redirection by Day of WeekFor Call Redirection by Time of Day and Call Redirection by Day of Week, itis possible to con

Strany 134

Feature implementation 219Feature packagingThe Attendant Announcement feature introduces Attendant Announcement(AANN) package 384.This feature also re

Strany 135

22 ContentsAttendant Recall 316Attendant Timed RecallAutomatic Timed Reminders 316Automatic Call Distribution 316Automatic Wake Up 316Call Forward All

Strany 136

220 Attendant AnnouncementAnnouncements provided by XCT/TDS tone serviceLD 56 - Configure the Attendant Announcement table.Prompt Response DescriptionR

Strany 137

Feature implementation 221Prompt Response Description- ANSRaaaAnnouncement when Slow Answer Recall, where:aaa = SRC1 - SRC8 source entry of the approp

Strany 138

222 Attendant AnnouncementPrompt Response DescriptionTYPE FTC Flexible tone and cadences.TABL0-31Define tone table number...SRC YES Source.SRC1 Sourc

Strany 139

Feature implementation 223Prompt Response DescriptionSRC4 Source that indicates announcement channel of the hardware,where: xx = (0)-255.- TDSH- XTON-

Strany 140

224 Attendant AnnouncementPrompt Response Description--AATBxxAnnouncement Profile Table for Alternative Announcement,where:xx = 0-31This number should

Strany 141

Feature implementation 225Prompt Response Description0-511Range for Large System and CS 1000E system.0-128Range for Small System and Media Gateway 100

Strany 142

226 Attendant AnnouncementPrompt Response Description- ANFAaaaAnnouncement when Call Forward No Answer to Attendant,where:aaa = R000 - R511 announceme

Strany 143

Feature implementation 227Prompt Response DescriptionLD 16 - Configure Route Data Block for Attendant Announcement.Prompt Response DescriptionREQ NEWCH

Strany 144

228 Attendant AnnouncementPrompt Response Description--AATBxxAnnouncement Profile Table for Alternative Announcement,where:xx = 0-31This number should

Strany 145 - Call Detail Recording

229Attendant Barge-InContentsThis section contains infor mation on the following topics:"Feature description" (page 229)"Operating para

Strany 146

Contents 23Night Service Enhancements 324Recall to Same Attendant 324Series Call 324Feature packaging 324Feature implementation 325Feature operation 3

Strany 147 - Feature interactions 147

230 Attendant Barge-InFeature interactionsAutomatic RedialAttendant Barge In is not allowed to a trunk that is currently used for theAutomatic Redial

Strany 148

Feature implementation 231Intercept Computer Dial from Directory - Pre-dial OperationsIt is possible for an attendant to Barge-in, in the following ma

Strany 149

232 Attendant Barge-InPrompt Response DescriptioncuFormat for Small System and Media Gateway 1000B wherec = card and u = unit.KEY 1 BIN Add a Barge-In

Strany 150

Feature operation 233Feature operationTo establish a connection on a trunk, follow these steps:Step Action1Select an idle loop key.2Press Barge-In.3Di

Strany 151 - Complete the transfer

234 Attendant Barge-InNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Co

Strany 152

235Attendant Break-InContentsThis section contains infor mation on the following topics:"Feature description" (page 235)"Operating para

Strany 153 - Access Restrictions

236 Attendant Break-In3Extend the incoming call to the previously busy DN as soon as theother parties disconnect.—End—By using the Break-In key before

Strany 154 - Fully Restricted Service

Feature interactions 237If a Break-in attempt is made for an Attendant Blocking of DN call, theBreak-in attempt will be considered to be temporarily d

Strany 155 - Feature description 155

238 Attendant Break-InCall Forward, Break-In and Hunt Internal and External Network WideIf the Internal/External definition in LD 15 is set to YES, a c

Strany 156 - Toll Denied Service (TLD)

Feature interactions 239Digit DisplayDuring Attendant Break-In, the Attendant Console Digit Display shows theDN of the incoming call and the destinati

Strany 157 - Unrestricted Service (UNR)

24 ContentsAutomatic Hold 334Call Detail Recording (CDR) on Multiple Call Transfer 335With PPM 335Without PPM 335Intercept Computer Dial from Director

Strany 158 - Code Restriction

240 Attendant Break-InMultiple Appearance Directory Number Redirection PrimeThe attendant may get a busy tone if all the telephones with the requiredD

Strany 159 - Feature description 159

Feature operation 241Trunk BarringTrunk Barring does not result in intercept treatment for Toll OperatorBreak-In.Feature packagingAttendant Break-In (

Strany 160

242 Attendant Break-In6After the other parties disconnect, the attendant extends theincoming call to the destination DN.—End—Pre-Dial Break-InFor pre-

Strany 161

Feature operation 243•whether the attendant pressed the Break-In key before or after dialingthe destination DNTable 8Attendant console break-in states

Strany 162

244 Attendant Break-InNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Co

Strany 163 - Feature interactions 163

245Attendant Break-In Busy Indication andPreventionContentsThis section contains infor mation on the following topics:"Feature description"

Strany 164

246 Attendant Break-In Busy Indication and Prevention2 = Station is busy on an internal call, or station is busy on an on-net call.3 = Station is busy

Strany 165

Feature operation 247Feature implementationLD 15 - Define break-in Indication and Prevention options.Prompt Response DescriptionREQ: NEWCHGAdd new data

Strany 166

248 Attendant Break-In Busy Indication and PreventionNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 Sta

Strany 167

249Attendant Break-In to Inquiry CallsContentsThis section contains infor mation on the following topics:"Feature description" (page 249)&qu

Strany 168

Contents 25Attendant Supervisory Console 347Contents 347Feature description 347Attendant Status Display 347Attendant Status using Lamp Field Array 348

Strany 169

250 Attendant Break-In to Inquiry CallsTo release from the Break-In conference, the attendant presses either theRLS SRC key (to release from source) o

Strany 170 - 170 Access Restrictions

Feature interactions 251•BKIS will give either overflow, transfer to attendant, or disconnecttreatment to analog (500/2500 type) telephones or trunks.

Strany 171

252 Attendant Break-In to Inquiry CallsMisoperation During Transfer/InquiryBreak-In to Inquiry Calls takes precedence over Misoperation DuringTransfer

Strany 172

253Attendant Break-In to Lockout SetDeniedContentsThis section contains infor mation on the following topics:"Feature description" (page 253

Strany 173

254 Attendant Break-In to Lockout Set DeniedFeature implementationLD 15 - Allow or deny the Break-In to Line Lockout Set feature:Prompt Response Descr

Strany 174

255Attendant Break-In with SecrecyContentsThis section contains infor mation on the following topics:"Feature description" (page 255)"O

Strany 175 - Feature operation 175

256 Attendant Break-In with SecrecyIn an MCDN ISDN environment, BKIS is an enhancement of NetworkAttendant Service (NAS) Break-In (BKI). Please refer

Strany 176

Feature packaging 257•BKIS will give either overflow, transfer to attendant, or disconnecttreatment to analog (500/2500 type) telephones or trunks. Pro

Strany 177 - Alarm Management

258 Attendant Break-In with Secrecy•In an MCDN ISDN environment, ISDN Basic (ISDN) package 145, ISDNSupplementary Features (ISDNS) package 161, and Ne

Strany 178 - 178 Alarm Management

Feature operation 259Prompt Response DescriptionxxxyyyAll Other Cases, where:xxx is for internal calls and yyy or ATN is for external calls.AAR AAR Th

Strany 179

26 ContentsFeature interactions 362Automatic Line Selection 362Call Hold, Permanent 362On Hold on Loudspeaker 362Tones and Cadences 362Feature packagi

Strany 180

260 Attendant Break-In with SecrecyAttendant presses Release Destination key The attendant may pressthe RLS DEST key to release the call. This action

Strany 181

Feature operation 261wanted par ty A. The BKI indicator is off. If Camp-on or Call Waiting is notavailable, the operation of the RLS key causes secrec

Strany 182

262 Attendant Break-In with SecrecyAOCS set to DIS for party C If AOCS is set to DIS for party C, then Cis disconnected and party B is re-rung by the

Strany 183 - Alternative Loss Plan

Feature operation 263Break-In to a conferenceParty A (either internal or external) calls the attendant, the attendant callsparty B who is involved in

Strany 184

264 Attendant Break-In with SecrecyTable 9 "Summary of possible Break-In situations and indications" (page264) is a summary of possible Brea

Strany 185

Feature operation 265Table 10 "Summary of possible Break-In situations and actions" (page 265)is a summary of possible Break-In situations a

Strany 186 - 186 Alternative Loss Plan

266 Attendant Break-In with SecrecyNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 2

Strany 187

267Attendant Busy VerifyContentsThis section contains infor mation on the following topics:"Feature description" (page 267)"Operating p

Strany 188

268 Attendant Busy VerifyIf equipped, the Busy Verify key must be assigned to key 0 of the consoleflexible feature strip.Feature interactionsAttendant

Strany 189

Feature interactions 269If an attendant is monitoring a DN, a second attendant defined for thesame customer will be blocked from Busy Verifying any par

Strany 190

Contents 27China Number 1 Signaling Enhancements 375Dial Intercom 375Direct Private Network Access 375Flexible Hot LineEnhanced Hot Line 375Intercept

Strany 191 - Application Module Link

270 Attendant Busy VerifyFeature packagingAttendant Busy Verify is included in base system software.Feature implementationTask summary listThe followi

Strany 192 - 192 Application Module Link

Feature operation 271Prompt Response DescriptioncuFormat for Small System and Media Gateway 1000B wherec = card and u = unit.CLS (WTA) WTD Allow or de

Strany 193 - Application Module

272 Attendant Busy VerifyPossible results are the following:•silence (DN is idle and working)•conversation (DN is busy and working)•fast busy (station

Strany 194 - 194 Application Module

273Attendant Call SelectionContentsThis section contains infor mation on the following topics:"Feature description" (page 273)"Operatin

Strany 195 - Attendant Administration

274 Attendant Call SelectionOperating parametersThe maximum number of ICI lamps per attendant console is 20. All consolesassociated with a customer ha

Strany 196 - Operating Parameters

275Attendant Calls Waiting IndicationContentsThis section contains infor mation on the following topics:"Feature description" (page 275)&quo

Strany 197 - Feature Interactions

276 Attendant Calls Waiting IndicationIf the threshold has been exceeded and the Call Waiting indicator is flashing,it changes to steadily lit when the

Strany 198 - 198 Attendant Administration

Feature operation 277Prompt Response Description(NO) YES (Disable) enable a buzz to the attendant when either the CWCLor CWTM thresholds are exceeded.

Strany 199 - Multi-Party Operations

278 Attendant Calls Waiting IndicationNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.

Strany 200 - Feature Implementation

279Attendant Clearing during Night ServiceContentsThis section contains infor mation on the following topics:"Feature description" (page 279

Strany 201 - Feature Operation

28 ContentsHot Line 390Message Center 390Feature packaging 390Feature implementation 390Task summary list 390Feature operation 391Automatic Call Distr

Strany 202 - 202 Attendant Administration

280 Attendant Clearing during Night ServiceOperating parametersAttendant Clearing during Night Service is offered as part of the Multi-PartyOperations

Strany 203

Feature operation 281LD 15 – Configure the Attendant Cleaning during Night Service featureat the ACNS prompt.LD 15 - Configure the Attendant Cleaning du

Strany 204

282 Attendant Clearing during Night ServiceEstablished CallsSingle Party CallBoth the incoming or outgoing single party call, (not associated with ano

Strany 205

283Attendant ConsolesContentsThis section contains infor mation on the following topics:"Feature description" (page 283)"Operating para

Strany 206

284 Attendant ConsolesThe M2250 attendant console is a Digital console with a 4-line, 40-characterwide alphanumeric Liquid Crystal Display. The consol

Strany 207

Feature description 285Vertical keystrip 2This keystrip is used for Incoming Call Indicator keys. The Incoming CallIndicators (ICIs) identify the type

Strany 208

286 Attendant ConsolesKey Mnemonic Meaning00-19MWC Attendant Message Center00-19RLL Recall00-19Rxxx Route numberVertical keystrip 3This keystrip inclu

Strany 209 - Call Forward

Feature description 287Signal Source and Destination – Allows the attendant to recall eitherparty to a call held on the console.Exclude Destination –

Strany 210

288 Attendant ConsolesKey Mnemonic Meaning00-09PRG Attendant Administration00-09PRK Call Park00-09RDL Stored Number Redial00-09RTC Routing Control00-0

Strany 211 - Attendant Announcement

Feature implementation 289Calling Party Name Display (CPND) package 95 includes Attendant CPNDand requires Digit Display (DDSP) package 19.M2250 Atten

Strany 212

Contents 29Individual Hold Enhancement 401Lamp Status 402Last Number Redial (LNR) 402Music on Hold 402No Hold Conference 402Voice Call 402Feature pack

Strany 213 - Tone interface announcements

290 Attendant ConsolesPrompt Response Description- NIT3xxx…xThird Night Service DN.- TIM3 hh mm Hour and minute for third Night Service DN.- NIT4xxx…x

Strany 214 - 214 Attendant Announcement

Feature implementation 291Prompt Response Description- AQTT 0-(30)-255 Attendant queue timing threshold in seconds.TYPE: ATT_DATA Attendant console op

Strany 215 - Call Answer Forced

292 Attendant ConsolesPrompt Response DescriptionANUM1-63Attendant number (1-63).SSU0-4095System Speed Call user list number.ICDR (ICDD) ICDA (Deny) a

Strany 216

293Attendant DelayContentsThis section contains infor mation on the following topics:"Feature description" (page 293)"Operating paramet

Strany 217 - Feature interactions 217

294 Attendant DelayOperating parametersIf Night Service, Attendant Overflow Position, Position Busy, or AttendantAlternate Answering are active, calls

Strany 218 - 218 Attendant Announcement

295Attendant Display of Speed Call orAutodialContentsThis section contains infor mation on the following topics:"Feature description" (page

Strany 219

296 Attendant Display of Speed Call or AutodialFeature implementationNo specific implementation procedures are required to use this feature.Feature ope

Strany 220

297Attendant Forward No AnswerContentsThis section contains infor mation on the following topics:"Feature description" (page 297)"Opera

Strany 221

298 Attendant Forward No Answerbetween when the two timers expire. The AFNT timer can be set betweentwo and 126 seconds. The AFBT timer cannot be set

Strany 222

Feature interactions 299•If an attendant-extended call is answered on a telephone during a slowanswer recall to the attendant•If a call waiting call i

Strany 223

3Revision HistoryJuly 2007Standard 01.04. This document is up-issued for CR Q01692113 (revisingthe 500 Telephone Features and Bandwidth Management Sup

Strany 224

30 ContentsNew Flexible Code Restriction 424Trunk Optimization 424Feature packaging 424Feature implementation 425Task summary list 425Feature operatio

Strany 225

300 Attendant Forward No AnswerMulti-party Operations - Recovery of Misoperation during Call TransferMulti-Party Operations – Recovery of Misoperation

Strany 226

Feature implementation 301Feature implementationLD 15 - Modify data for each customer member to be configured.Prompt Response DescriptionREQ: NEWCHGAdd

Strany 227

302 Attendant Forward No AnswerPrompt Response Description- NFNA (0)-63 Night Forward No Answer ring cycles (prompted if OPT =DNCA).The number of time

Strany 228

303Attendant Incoming Call IndicatorsContentsThis section contains infor mation on the following topics:"Feature description" (page 303)&quo

Strany 229 - Attendant Barge-In

304 Attendant Incoming Call IndicatorsThree lamp states are associated with each Incoming Call Indicator key(See Table 16 "Key lamp states associ

Strany 230

Feature operation 305Feature implementationLD 15 - Assign ICI keys for attendant consoles.Prompt Response DescriptionREQ: CHG Change existing data.TYP

Strany 231

306 Attendant Incoming Call IndicatorsNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.

Strany 232

307Attendant Interpositional TransferContentsThis section contains infor mation on the following topics:"Feature description" (page 307)&quo

Strany 233

308 Attendant Interpositional TransferInterworkingThe Attendant Overflow Position feature is supported in a UDP DPNSS1network. An attendant can call or

Strany 234 - 234 Attendant Barge-In

Feature operation 309Step Action1The Call Waiting indicator lights; there are no audible tones. Pressthe Position Busy key to take the console out of

Strany 235 - Attendant Break-In

Contents 31Call Detail Recording 436Calling Party Privacy 437Digit Display 437Directory Number - Multiple Appearance 437Enhanced Hot Line 437Last Numb

Strany 236

310 Attendant Interpositional TransferNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.

Strany 237 - Feature interactions 237

311Attendant LockoutContentsThis section contains infor mation on the following topics:"Feature description" (page 311)"Operating param

Strany 238 - 238 Attendant Break-In

312 Attendant LockoutFeature packagingThis feature is included in base system software.Feature implementationLD 15 - Allow/deny Lockout for attendant

Strany 239 - Feature interactions 239

313Attendant Overflow PositionContentsThis section contains infor mation on the following topics:"Feature description" (page 313)"Operat

Strany 240 - 240 Attendant Break-In

314 Attendant Overflow PositionWhen the last attendant console is put into Position Busy or disabled, thesystem does not go into Night Service if an AO

Strany 241

Operating parameters 315•The status of the AOP Busy key remains unchanged through a systeminitialization but is deactivated if a system reload occurs.

Strany 242 - Pre-Dial Break-In

316 Attendant Overflow PositionAOP DN is FR2, an external Public Exchange network call will notbe rerouted to the AOP DN because it is prohibited by th

Strany 243

Feature interactions 317Call Forward, Internal CallsIf Attendant Overflow redirects an internal call to a telephone that is InternalCall Forward active

Strany 244 - 244 Attendant Break-In

318 Attendant Overflow PositionMake Set BusyIf a telephone that is the only idle AOP DN has MSB activated, calls willnot overflow.If the AOP DN is a mul

Strany 245 - Prevention

Feature implementation 319Deactivating the AOP Busy key after the system has been placed in NightService does not affect the Night Service feature.Nig

Strany 246

32 ContentsNight Key for Direct Inward Dialing Digit Manipulation 448Power Fail Transfer 448Feature packaging 448Feature implementation 448Task summar

Strany 247

320 Attendant Overflow Position3. LD 10 – Add/change an Attendant Overflow Position DN on an analog(500/2500 type) telephone.LD 15 - Assign/change an At

Strany 248

Feature operation 321Feature operationAttendant Overflow Position calls will be rerouted to all appearances of theAOP DN as long as the following condi

Strany 249

322 Attendant Overflow PositionNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 Jul

Strany 250

323Attendant Position BusyContentsThis section contains infor mation on the following topics:"Feature description" (page 323)"Operating

Strany 251 - Feature interactions 251

324 Attendant Position BusyDepartmental Listed Directory NumberIf all attendant consoles in an LDN group are in a Position Busy state, callsto that LD

Strany 252

Feature operation 325Feature implementationThere are no specific implementation procedures for this feature.Feature operationIn a multi-console environ

Strany 253

326 Attendant Position BusyNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2

Strany 254

327Attendant RecallContentsThis section contains infor mation on the following topics:"Feature description" (page 327)"Operating parame

Strany 255

328 Attendant RecallFeature interactionsAttendant Alternative AnsweringUnder Attendant Recall conditions, the initiator of the recall rings thedestina

Strany 256

Feature interactions 329Attendant Recall using Call Transfer or Conference displays the recallingparty’s DN and CPND information on the attendant’s so

Strany 257

Contents 33Night Service 465Pretranslation 465Room Status 465Feature packaging 465Feature implementation 466Task summary list 466Feature operation 472

Strany 258

330 Attendant RecallSecrecy EnhancementThe source and destination parties cannot be joined together on theattendants conference bridge if Attendant Br

Strany 259

Feature operation 331Prompt Response DescriptioncuFormat for Small System and Media Gateway 1000B wherec = card and u = unit.CLS (XFD), XFA (Deny) all

Strany 260 - Attendant actions

332 Attendant Recall3When you hang up, the other party remains connected to theattendant.—End—To contact an attendant dur ing a call (analog (500/2500

Strany 261 - Desired party action

333Attendant Recall with SplittingContentsThis section contains infor mation on the following topics:"Feature description" (page 333)"O

Strany 262

334 Attendant Recall with SplittingIt is important to note that this enhancement applies to calls transferredto the attendant using Attendant Recall a

Strany 263 - Break-In to a conference

Feature interactions 335Call Detail Recording (CDR) on Multiple Call TransferWith PPMWhenever a PPM call is transferred, the pulses accumulated agains

Strany 264

336 Attendant Recall with SplittingFeature packagingAttendant Recall with Splitting requires International SupplementaryFeatures (SUPP) package 131.Fe

Strany 265

Feature operation 337•The controlling party is presented at the attendant console as adestination, and the Destination indicator stays on steadily.•Th

Strany 266

338 Attendant Recall with Splittingcall, the call to the attendant to be canceled, the DN indicator to turnon steadily.By pressing the Release key or

Strany 267 - Attendant Busy Verify

Feature operation 339Operation is not allowed after the attendant answers the recall. Thetransferring party cannot drop from the call in this case unt

Strany 268

34 ContentsOperating parameters 489Feature interactions 489Mixed DNs 489Feature packaging 490Feature implementation 490Feature operation 490B34 Codec

Strany 269 - Feature interactions 269

340 Attendant Recall with SplittingNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 2

Strany 270

341Attendant SecrecyContentsThis section contains infor mation on the following topics:"Feature description" (page 341)"Operating param

Strany 271

342 Attendant SecrecyAttendant RecallAttendant Secrecy does not apply on an attendant recall or when theattendant reenters a call held on a Loop key.

Strany 272 - 272 Attendant Busy Verify

Feature operation 343Feature implementationLD 15 - Allow/deny Attendant Secrecy for a customer.Prompt Response DescriptionREQ: CHG Change existing dat

Strany 273 - Attendant Call Selection

344 Attendant SecrecyNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Cop

Strany 274

345Attendant SplittingContentsThis section contains infor mation on the following topics:"Feature description" (page 345)"Operating par

Strany 275

346 Attendant SplittingFeature packagingThis feature is included in base system software.Feature implementationThere are no specific implementation pro

Strany 276

347Attendant Supervisory ConsoleContentsThis section contains infor mation on the following topics:"Feature description" (page 347)"Ope

Strany 277

348 Attendant Supervisory ConsoleAttendant Status using Lamp Field ArrayA supervisory console can have up to 49 status indicators when used inthe Stan

Strany 278

Feature description 349number of calls in the queue for each call type. The ranges (calls in queue)are identified by one of three customer-specified thr

Strany 279

Contents 35Background Terminal 507Bandwidth Management Support for Network Wide VirtualOffice 509Contents 509Feature description 509Operating parameter

Strany 280

350 Attendant Supervisory ConsoleOperating parametersThe supervisory console and all attendant consoles (except M2250attendant consoles) in the custom

Strany 281

Feature implementation 351Controlled Class of Service, EnhancedWhen the attendant is in the supervisory mode, Controlled Class of Serviceprogramming i

Strany 282

352 Attendant Supervisory Console4. "LD 12 – Enable/disable supervisory console for M2250 consoles withEnhanced Busy Lamp Field and Sile" (p

Strany 283

Feature implementation 353Prompt Response Description- ITH22-255Visual indication threshold 2 (number of calls in queueˇSITH2 but < ITH3).- ITH33-2

Strany 284 - Vertical keystrip 1

354 Attendant Supervisory ConsolePrompt Response Description- SPVC1-630Attendant number for supervisory console.No supervisory console.- - SBLF NO Sup

Strany 285 - Vertical keystrip 2

Feature operation 355a. If the called attendant is talking to a caller, you hear theconversation but you cannot be heard.b. If the called console is i

Strany 286 - Vertical keystrip 4

356 Attendant Supervisory Console2Press the lpk key when the attendant answers.The EXCL SRC indicator goes off and the D indicator lights steadily.You

Strany 287 - Vertical keystrip 5

357Attendant Trunk Group Busy IndicationContentsThis section contains infor mation on the following topics:"Feature description" (page 357)&

Strany 288

358 Attendant Trunk Group Busy IndicationLamp stateStatus of trunksFlashing All of the trunks in the route are busy.Steadily lit The attendant has tak

Strany 289

Feature operation 359To allow access to the trunk route:•Press the Trunk Group Busy key associated with the trunk.The indicator goes off.Nortel Commun

Strany 290

36 ContentsPrinting a backup schedule 537Boss/Secretary Filtering Enhancement 539Contents 539Feature description 539Operating parameters 540Feature in

Strany 291

360 Attendant Trunk Group Busy IndicationNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease

Strany 292

361Audible Reminder of Held CallsContentsThis section contains infor mation on the following topics:"Feature description" (page 361)"Op

Strany 293 - Attendant Delay

362 Audible Reminder of Held CallsAudible Reminder of Held Calls is supported on Multiple Appearance DNs;however, only the appearance initiating Hold

Strany 294

Feature implementation 3633. LD 11 – Allow/deny Audible Reminder of Held Calls for proprietarytelephones.LD 15 - Set duration between reminder cadence

Strany 295 - Autodial

364 Audible Reminder of Held CallsFeature operationNo specific operating procedures are required to use this feature.Nortel Communication Server 1000Fe

Strany 296

365Authorization Code SecurityEnhancementContentsThis section contains infor mation on the following topics:"Feature description" (page 365)

Strany 297 - Attendant Forward No Answer

366 Authorization Code Security EnhancementAn additional class of alarm (Security Administration—SECA) lets usersdistinguish security violations from

Strany 298

Feature interactions 367Charge Account, ForcedIf the Authorization Code is used to change the Class of Service of the user,the new Class of Service mu

Strany 299

368 Authorization Code Security EnhancementSpeed Call, SystemIf the Basic Authorization Code (BAUT) or Network Authorization Code(NAUT) package is equ

Strany 300

Feature implementation 3692. LD 117 – Configure the Alarm Filter.LD 88 - Configure the Authcode Alarm for each customer.Prompt Response DescriptionREQ N

Strany 301

Contents 37Feature operation 557Busy Tone Detection for Asia Pacific and CALA 559Contents 559Feature description 559Operating parameters 560Feature int

Strany 302

370 Authorization Code Security EnhancementCommandDescriptionNEW EPT aa... a MAJOR xAssign Major severity to new EPT entry, where:• aa... a = an event

Strany 303

371AutodialContentsThis section contains infor mation on the following topics:"Feature description" (page 371)"Operating parameters&quo

Strany 304

372 AutodialSpeed Call/Autodial with Authorization Code. This enhancement allowsan Authorization Code to be included in a Speed Call entry or an Autod

Strany 305

Feature interactions 373Authorization Code Conditionally Last is not supported by the Autodialfeature.An octothorpe (#) is required as a delimiter aft

Strany 306

374 AutodialCall Forward and Busy StatusParty A can use the Busy/Forward Status (BFS) key as an Autodial key todial party B.Call Party Name DisplayNo

Strany 307

Feature interactions 375Activation of Autodial when BNR is active deactivates BNR.China Number 1 Signaling EnhancementsDelay Digit Outpulsing will be

Strany 308

376 AutodialThree Wire Analog Trunk - Commonwealth of Independent States (CIS)Autodial on a E3W trunk will fail for toll calls. The reason is that E3W

Strany 309 - Feature operation 309

Feature implementation 377Prompt Response DescriptionTNlscuTerminal NumberFormat for Large System and CS 1000E system,where l = loop, s = shelf, c = c

Strany 310

378 AutodialPrompt Response Description...- ADLD (0)-20 Autodial Delay, in seconds.If 0, then FFC Autodial for 500/2500 telephones is disabled.Only pr

Strany 311 - Attendant Lockout

Feature operation 379•UseThe user goes off hook, if no digits are dialed within the customerdefined time period (ADLD), the system then dials the numbe

Strany 312

38 ContentsNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Copyright © 2

Strany 313 - Attendant Overflow Position

380 AutodialNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Copyright ©

Strany 314

381Autodial Tandem TransferContentsThis section contains infor mation on the following topics:"Feature description" (page 381)"Operatin

Strany 315 - Operating parameters 315

382 Autodial Tandem TransferOperating parametersThe Centrex/Trunk Switchhook feature only supports voice calls.Subsequently, the ATX feature which use

Strany 316

Feature interactions 383Centrex Switchhook FlashBecause Autodial Tandem Transfer uses Centrex Switchhook Flash (THF), itis affected by any modification

Strany 317 - Feature interactions 317

384 Autodial Tandem TransferMalicious Call Trace - EnhancedEnhanced Malicious Call Trace implements the ability to send a call tracerequest to the CO

Strany 318

Feature implementation 385Prompt Response DescriptionKEY xx THF Key xx is configured for the Centrex/Trunk Switchhook Flashfeature.yy ADL ll zz..zz Ke

Strany 319

386 Autodial Tandem TransferPrompt Response DescriptionEEST YES NO End-to-end Signaling feedback tone to originating party.- DTMF YES NO Single feedba

Strany 320 - (500/2500 type) telephone

Feature operation 387Feature operationNormal operationStep Action1An incoming call from a Central Office (CO) terminates to aproprietary telephone.2The

Strany 321

388 Autodial Tandem TransferNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July

Strany 322

389Automatic AnswerbackContentsThis section contains infor mation on the following topics:"Feature description" (page 389)"Operating pa

Strany 323 - Attendant Position Busy

39How to get helpThis chapter explains how to get help for Nortel products and services.Getting help from the Nortel web siteThe best way to get techn

Strany 324

390 Automatic AnswerbackCalls presented to DNs other than the PDN, or calls presented to thePDN when active on another DN, will not receive Automatic

Strany 325

Feature operation 3912. LD 11 – Assign Automatic Answerback key to M2317 or M2616telephones.LD 11 - Assign Automatic Answerback as a Class of Service

Strany 326 - 326 Attendant Position Busy

392 Automatic AnswerbackIncoming calls to your PDN will ring once, then be answered withHandsfree turned on.To deactivate Automatic Answerback, follow

Strany 327 - Attendant Recall

393Automatic Call DistributionAutomatic Call Distribution (ACD) is an optional feature. The ACD feature isused when a large number of incoming calls a

Strany 328

394 Automatic Call DistributionNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 Ju

Strany 329 - Feature interactions 329

395Automatic Gain Control InhibitContentsThis section contains infor mation on the following topics:"Feature description" (page 395)"Op

Strany 330

396 Automatic Gain Control InhibitFeature implementationLD 17 - Define the AGC setting.Prompt Response DescriptionREQ CHG Change existing data.TYPE ATR

Strany 331

397Automatic Guard DetectionContentsThis section contains infor mation on the following topics:"Feature description" (page 397)"Operati

Strany 332 - 332 Attendant Recall

398 Automatic Guard DetectionFeature implementationLD 14 -Enable or Disable Automatic Guard Detection for outgoing trunks.Prompt Response DescriptionR

Strany 333

399Automatic HoldContentsThis section contains infor mation on the following topics:"Feature description" (page 399)"Operating paramete

Strany 334

4 Revision HistoryJuly 2006Standard 17.00. This document is up-issued to reflect the following changes:•Addition of M3900 Full Icon Support feature on

Strany 335 - Feature interactions 335

40 How to get helphttp://www.nortel.com/ercGetting help through a Nortel distributor or resellerIf you purchased a service contract for your Nortel pr

Strany 336

400 Automatic HoldOperating parametersThe Automatic Hold feature can be equipped on all multi-line proprietarysets. The functionality to hold a call a

Strany 337 - Cancel Call Transfer

Feature interactions 401ConferenceIf a call is established on the conference key, pressing any DN key putsthe Conference call on hold. The user must p

Strany 338 - Complete Call Transfer

402 Automatic Holdline MADN. With the Release option disabled, the active call on the singleline MADN is put on hold. With the Release option enabled,

Strany 339 - Feature operation 339

Feature operation 403Prompt Response Description... ...CLS AHA AHA = Automatic Hold allowed.(AHD) = Automatic Hold (denied)... ...KEYxx aaa yyyyThe s

Strany 340

404 Automatic HoldNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Copyri

Strany 341 - Attendant Secrecy

405Automatic Line SelectionContentsThis section contains infor mation on the following topics:"Feature description" (page 405)"Operatin

Strany 342

406 Automatic Line SelectionWith Incoming Non-Ringing Line Selection enabled, when the usergoes off-hook, the telephone scans the DN lines and answers

Strany 343

Feature implementation 407Group CallThis feature is not selected for automatic Outgoing Line Selection orNon-Ringing Line Selection. It is selected fo

Strany 344 - 344 Attendant Secrecy

408 Automatic Line SelectionFeature operationNo specific operating procedures are required to use this feature.Nortel Communication Server 1000Features

Strany 345 - Attendant Splitting

409Automatic Number IdentificationContentsThis section contains infor mation on the following topics:"Feature description" (page 409)"Op

Strany 346

41Features and Software optionsPackage NameNumberMnemonicRelease1.5 Mbit Digital Trunk Interface•Hong Kong Digital Trunk Interface•Reference Clock Swi

Strany 347 - Attendant Supervisory Console

410 Automatic Number Identification•removes the connection between the trunk and the MF sender andestablishes the speech path to the trunkWith the E.16

Strany 348 - Figure 5

Feature description 411Numbering Plan Expansion feature, the MF sender can send up to 32digits. Therefore, an International Number can be sent in one

Strany 349 - Supervisory assistance

412 Automatic Number IdentificationFigure 6Supervisory signals (Bell method)Table 18Called and calling number information format (Bell method)Dial Puls

Strany 350

Feature description 413Regular trunk groupSupervisory trunkgroup0seizure no digits KP+ID+7D+STP KP+ID+ST3P0+7/10D 7/10D KP+ID+7D+STP KP+ID+7D+STP1+7/1

Strany 351

414 Automatic Number IdentificationST2PIdentifier errorTable 19Called and calling number information format (NT400 method)ModeCall type Called number C

Strany 352

Feature description 415ModeCall type Called number Calling number1+KP+7/10D+ST KP+CM+CAT+7D+ST1Legend:CM=1 (for 1+ calls)=STP (for 0± calls)CAT=XX (ca

Strany 353

416 Automatic Number IdentificationCalled numberModeCall typeDial Pulse (DP)sendingMultifrequencysendingCalling number0+not applicable KP+7/10D+ST KP+C

Strany 354

Feature description 417Figure 7Supervisory signals (NT400/500 method)Calling and called number informationThe called number information always include

Strany 355 - Call an attendant

418 Automatic Number Identification•Meridian 1 proprietary telephone: primary DN of the telephone•Attendant: ANI attendant number specified on a "p

Strany 356 - Assist an attendant

Operating parameters 419M1A represents the current Bell MF signaling mode. M2B represents themodified Bell MF signaling mode.Automatic Number Identifica

Strany 357

42 Features and Software optionsPackage NameNumberMnemonicRelease— Incoming Seizure— Outpulsing Delay— Release Control— Signal Recognition— Trunk Ente

Strany 358

420 Automatic Number IdentificationFeature interactionsDirectory Number ExpansionIf the DN Expansion package is equipped, the ANI billing number (ANAT)

Strany 359 - The indicator goes off

Feature interactions 421Table 23 "Interpreting NPD/ID numbers" (page 421) shows an example ofan NPID table. The last two fields, ANI Failure

Strany 360

422 Automatic Number IdentificationSome Central Offices indicate ANI failure with an 8-digit string consistingof NPD followed by 911-0YYY, where YYY den

Strany 361

Feature interactions 423Although it does provide an overflow tone if the user presses the octothorpekey (#), the system ignores the aster isk (*) key.

Strany 362

424 Automatic Number IdentificationClass of Service optionsConditionally Unrestricted station Class of Service places non-ARS-handledtoll calls through

Strany 363

Feature implementation 425Feature implementationTask summary listThe following is a summary of the tasks in this section:1. LD 15 – Configure the ANI c

Strany 364

426 Automatic Number IdentificationPrompt Response DescriptionSIGL BELNT4NT5Bell method signaling.ITT-North NT400 signaling (only if TKTP = CAM).ITT-No

Strany 365 - Enhancement

Feature operation 427Prompt Response Description0-511 1-4000Range for Large System and CS 1000E system.0-127 1-4000Range for Small System and Media Ga

Strany 366

428 Automatic Number IdentificationNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27

Strany 367 - Feature interactions 367

429Automatic Number Identification on DTIContentsThis section contains infor mation on the following topics:"Feature description" (page 429)&

Strany 368

Features and Software options 43Package NameNumberMnemonicReleaseAnalog Calling Line Identification• CLID on Analog Trunks for Hong Kong (A-CLID)349AC

Strany 369

430 Automatic Number Identification on DTICalling number information signaling is done using the MF signaling method.This enhancement supports the thre

Strany 370

431Automatic Preselection of PrimeDirectory NumberContentsThis section contains infor mation on the following topics:"Feature description" (

Strany 371

432 Automatic Preselection of Prime Directory NumberFeature packagingThis feature is included in base system software.Feature implementationLD 11 - As

Strany 372

433Automatic RedialContentsThis section contains infor mation on the following topics:"Feature description" (page 433)"Operating parame

Strany 373

434 Automatic RedialWhen a successful call termination is detected from the far end, the callingparty hears the called party through the telephone’s l

Strany 374 - 374 Autodial

Feature interactions 435Network Ring Again features do not interfere with the ARDL feature. ARDLis only activated after all Network Ring Again attempt

Strany 375 - Feature interactions 375

436 Automatic RedialAttendant Break-In Attendant Busy VerifyAttendant Break-In and Attendant Busy Verify are not permitted on aproprietary telephone t

Strany 376

Feature interactions 437Calling Party PrivacyThe calling party and called party have the same Calling Party Privacyconsiderations.Digit DisplayDialed

Strany 377

438 Automatic RedialPretranslationARDL can be activated on a number that has passed the Pretranslationprocess. However, on an ARDL call the Pretransla

Strany 378

Feature implementation 439•Ring Again (RGA) package 1•Tone Detector (TDET) package 65Outpulsing of Asterisk and Octothorpe (OPAO) package 104 and Auto

Strany 379 - Feature operation 379

44 Features and Software optionsPackage NameNumberMnemonicReleaseAttendant Forward No Answer• Attendant Forward No Answer•Attendant Forward No Answer

Strany 380 - 380 Autodial

440 Automatic RedialPrompt Response DescriptionCUST0-990-31Customer numberFor Large SystemsFor Small Systems...- ARDL_ACCEPT0-(20)-60 Automatic Redial

Strany 381 - Autodial Tandem Transfer

Feature operation 441Prompt Response DescriptionNCOS (0) - 99 Network Class of Service group number.- ARDL (A) I A = Automatic Redial network route se

Strany 382

442 Automatic RedialNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Copy

Strany 383 - Last Number Redial

443Automatic Set RelocationContentsThis section contains infor mation on the following topics:"Feature description" (page 443)"Operatin

Strany 384

444 Automatic Set Relocation•Identification codeThe identification code is user selectable, and can be any four-digitnumber (excluding the symbols * and

Strany 385

Operating parameters 445A telephone’s successful relocation is indicated by a 180-millisecond buzzthrough the telephone’s loudspeaker, not a tone thro

Strany 386

446 Automatic Set RelocationAutomatic Call Distribution (ACD) agent telephones with an associatedsupervisor and the ACD supervisor telephones cannot b

Strany 387

Feature interactions 447China - Flexible Feature Codes - Busy Number RedialEnhanced Flexible Feature Codes - Busy Number RedialBusy Number Redial is d

Strany 388 - 388 Autodial Tandem Transfer

448 Automatic Set RelocationCSC011 x yx = old TN (l s c u) for the telephoney = new TN (l s c u) for the telephoneThe following message appears again

Strany 389 - Automatic Answerback

Feature implementation 4499. LD 21 – Print information in the relocation table.LD 15 - Assign the Automatic Set Relocation security code.Prompt Respon

Strany 390

Features and Software options 45Package NameNumberMnemonicReleaseAutomatic Call Distribution Enhanced Overflow• Automatic Call Distribution Enhanced O

Strany 391

450 Automatic Set RelocationPrompt Response DescriptionTNlscuTerminal NumberFormat for Large System and CS 1000E system,where l = loop, s = shelf, c =

Strany 392 - 392 Automatic Answerback

Feature operation 451Prompt Response Description- USER CSC Customer service change (Automatic Set Relocation)messages.CUSTxxCustomer number, as define

Strany 393 - Automatic Call Distribution

452 Automatic Set Relocation4Enter the four-digit code to identify your telephone. A tone confirmsthe telephone is ready to be moved.5Unplug the teleph

Strany 394

453Automatic Timed RemindersContentsThis section contains infor mation on the following topics:"Feature description" (page 453)"Operati

Strany 395

454 Automatic Timed RemindersFeature interactionsAttendant Overflow PositionAfter an attendant call has been rerouted using the Attendant OverflowPositi

Strany 396

Feature operation 455Feature implementationLD 15 - Define Recall timers and add/change a Recall Incoming Call Indicator key on attendantconsoles.Prompt

Strany 397 - Automatic Guard Detection

456 Automatic Timed RemindersNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July

Strany 398

457Automatic Wake UpContentsThis section contains infor mation on the following topics:"Feature description" (page 457)"Operating param

Strany 399 - Automatic Hold

458 Automatic Wake UpThe system allows for an alternate recording that can be used forevening wake up calls or when the primary recording is being upd

Strany 400

Feature description 459500 Wake Up callsThe number of Automatic Wake Up calls available per five-minute periodis 500 calls.You can define the number of

Strany 401 - Feature interactions 401

46 Features and Software optionsPackage NameNumberMnemonicReleaseAutomatic Call Distribution, Timed Overflow Queuing• ACD Timed Overflow•Automatic Gai

Strany 402

460 Automatic Wake UpGEWU does not alter the operation of AWU, but adds a new option toAWU programming. Unless otherwise specified, operating GEWU is t

Strany 403

Feature description 461Language 0 must be defined. If a specific language AWR is not accessibleat wake up time, the corresponding primary or secondary d

Strany 404 - 404 Automatic Hold

462 Automatic Wake UpOperating parametersTo operate AWU, a system must have a Background Terminal or attendantconsole with AWU key, room telephones wi

Strany 405 - Automatic Line Selection

Feature interactions 463For Multiple Wake Up, the FFCs selected must be unique numbers up toseven digits long. They cannot conflict with any DN already

Strany 406

464 Automatic Wake UpDirectory Number Delayed RingingThe Directory Number Delayed Ringing feature is not supported.Do Not DisturbWhen a telephone is c

Strany 407

Feature packaging 465In addition, if two or more Multiple Appearance Primary DN telephonesprogram a wake up request at the same time, the last telepho

Strany 408

466 Automatic Wake UpMultiple Wake Up FFCs require Flexible Feature Codes (FFC) packagenumber 139.Feature implementationTask summary listThe following

Strany 409

Feature implementation 467Prompt Response Description- GRD PLAY IDLE Ground Start Arrangement where:PLAY = RAN machine sends a ground signal when play

Strany 410 - ANI signaling

468 Automatic Wake UpPrompt Response DescriptionTYPE RDB Route Data Block.CUSTxxCustomer number, as defined in LD 15ROUT Route number. Must be differe

Strany 411 - Feature description 411

Feature implementation 469Prompt Response Description0-511 1-4000Range for Large System and CS 1000E system.0-127 1-4000Range for Small System and Med

Strany 412

Features and Software options 47Package NameNumberMnemonicReleaseBasic Authorization Code• Basic Authorization Code25BAUT1Basic Automatic Call Distrib

Strany 413

470 Automatic Wake UpPrompt Response Description0-511 1-4000Range for Large System and CS 1000E system.0-127 1-4000Range for Small System and Media Ga

Strany 414

Feature implementation 471Prompt Response Description- NRWU 2-(5) Number of rings for a wake up call- TAWU 1-(3) Number of wake up tries for an unansw

Strany 415

472 Automatic Wake UpPrompt Response DescriptionLANG (0)-5 Language number.To remove entry, precede with X.KEY xx WUK Assign a wake up key on a teleph

Strany 416

Feature operation 473Press the Release (Rls) or PDN key while programming a wake up requestto abort the wake up request. Any previously defined wake up

Strany 417 - Figure 7

474 Automatic Wake UpIn each scenario, the Wake Up indicator lights and the display clears, exceptwhen the wake up time is aborted and no wake up time

Strany 418 - Accounting (CAMA) Enhancement

Feature operation 475If the indicator flashes quickly, no wake up call was found for thedialed number. Press A. Wake Up again.3Press Rls to end the pro

Strany 419

476 Automatic Wake UpMWUD H1 H2 M1 M2VerifyThe user must dial the Automatic Wake Up Verify (AWUV) FFC followed bythe hour of the wake-up, in 24-hour f

Strany 420

477Automatic Wake Up FFC DelimiterContentsThis section contains infor mation on the following topics:"Feature description" (page 477)"O

Strany 421 - ANI failure

478 Automatic Wake Up FFC DelimiterWhen activated, this feature provides the user with a response from thesystem. The response is silence or confirmati

Strany 422 - Operation

Feature implementation 479•Controlled Class of Ser vice (CCOS) package 81•Background Terminal (BGD) package 99•Automatic Wake Up (AWU) package 102Flex

Strany 423 - Trunk types

48 Features and Software optionsPackage NameNumberMnemonicReleaseBRI line application• Integrated Services Digital Network Basic Rate Interface(see al

Strany 424

480 Automatic Wake Up FFC DelimiterPrompt Response Description...WUD YES Wake Up Delimiter.IF WUD = YES then time entry is valid only if user entersoc

Strany 425

Feature operation 481Prompt Response DescriptionCODE MWUD Multiple Wake Up deactivation.- MWUDxxxxMultiple Wake Up deactivation code Analog (500/2500

Strany 426

482 Automatic Wake Up FFC Delimitertime digits must be entered for a valid entry. Table 28 "Flexible FeatureCodes used in AWU FFC Delimiter featu

Strany 427

Feature operation 483Step Action1Go off-hook. Listen for dial tone.2Dial "AWUD FFC". Get response and go on-hook.—End—Flexible Feature Code

Strany 428

484 Automatic Wake Up FFC DelimiterTo deactivate a single wake up time from an analog 500 telephone:Step Action1Go off-hook. Listen for dial tone.2Dia

Strany 429

Feature operation 485—End—To verify Automatic/Multiple Automatic Wake Up from an analog 500telephone:Step Action1Go off-hook. Listen for dial tone.2Di

Strany 430

486 Automatic Wake Up FFC DelimiterNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 2

Strany 431 - Directory Number

487Auxiliary Processor LinkContentsThis section contains infor mation on the following topics:"Feature description" (page 487)"Operatin

Strany 432

488 Auxiliary Processor LinkFeature implementationTo implement this feature, refer to Automatic Call Distribution: Descr iption(553-3001-351).Feature

Strany 433 - Automatic Redial

489Auxiliary SignalingContentsThis section contains infor mation on the following topics:"Feature description" (page 489)"Operating par

Strany 434

Features and Software options 49Package NameNumberMnemonicReleaseCall Detail Recording• Call Detail Recording•Call Detail Recording Enhancement•Call D

Strany 435

490 Auxiliary SignalingFeature packagingThis feature is included in base system software.Feature implementationLD 10 - Add new 500 telephone data bloc

Strany 436 - 436 Automatic Redial

491B34 Codec Static Loss PlanDownloadingContentsThis section contains infor mation on the following topics:"Feature description" (page 491)&

Strany 437 - Feature interactions 437

492 B34 Codec Static Loss Plan DownloadingSome markets, however, require adjustments on the loss setting dependingon the call connection. This is refe

Strany 438

Operating parameters 493•after a trunk unit has undergone a "NEW", "CHANGE", or "MOVE"operation using LD 14 or LD 10Ther

Strany 439

494 B34 Codec Static Loss Plan Downloadingif changing to the new ETSI loss plan, all hardcoded B34 IPE cards mustbe retrofitted with the new flexible B3

Strany 440

Feature interactions 495•In LDs 32 and 36, B34 Codec Static Loss Download is suppressed onenabling the trunk card or unit, so that loss levels do not

Strany 441

496 B34 Codec Static Loss Plan Downloadingequivalent to pad out is switched in. For XDID, XFCOT, and XFEM trunks,the base level (static) value is swit

Strany 442 - 442 Automatic Redial

Feature implementation 497Feature implementationThe loss level tables are configured in LD 97. The craftsperson must havean authorized password to confi

Strany 443 - Automatic Set Relocation

498 B34 Codec Static Loss Plan DownloadingPrompt Response DescriptionT2WV Rx Tx TIE, 2 wire, Class of Service VNL. The same definitionapplies as for C

Strany 444 - Modular Telephone Relocation

499B34 Dynamic Loss SwitchingContentsThis section contains infor mation on the following topics:"Feature description" (page 499)"Operat

Strany 445

Revision History 5September 2004Standard 13.00. This document is up-issued for Communication Server1000 Release 4.0.October 2003Standard 12.00. This d

Strany 446

50 Features and Software optionsPackage NameNumberMnemonicReleaseCall Processor Input/Output (Option 81)• Call Processor Input/Output)•Call Redirectio

Strany 447 - Feature interactions 447

500 B34 Dynamic Loss SwitchingTypically, there are different vintages of firmware in the field:•hard-coded B34 firmware, which is hardcoded with country-

Strany 448

Operating parameters 501These new port types reside on the international IPE cards with flexible B34firmware and the B34 codec. They have to be distingu

Strany 449

502 B34 Dynamic Loss SwitchingFeature interactionsAlternative Loss PlanThe alternative loss plan tables must be enlarged as the default table isenlarg

Strany 450

Feature interactions 503When B34 Dynamic Loss Switching is enabled, all B34 Codec Static LossDownload audit messages to trunk cards are suppressed.Con

Strany 451

504 B34 Dynamic Loss SwitchingGEC Plessy HardwareNo losses are sent to XCOT, XDID, and XFEM trunk cards when thesecards are connected to GEC hardware,

Strany 452

Feature operation 505portion of the connection matrix is used to determine the processing on theXEM/XUT side of the call and on the B34 port type side

Strany 453 - Automatic Timed Reminders

506 B34 Dynamic Loss SwitchingNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 Jul

Strany 454

507Background TerminalHospitality and health care personnel use Background Terminal (BGD) toenter, retrieve, and modify data associated with the follo

Strany 455

508 Background TerminalNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007C

Strany 456 - 456 Automatic Timed Reminders

509Bandwidth Management Support forNetwork Wide Virtual OfficeContentsThis section contains infor mation on the following topics:• Section "Featur

Strany 457 - Automatic Wake Up

Features and Software options 51Package NameNumberMnemonicReleaseCharge Account/Authorization Code• Charge Account/Authorization Code Base•Charge Disp

Strany 458 - Answer the wake up call

510 Bandwidth Management Support for Network Wide Virtual OfficeThe customer can check the value of the Current Zone for IP sets usingLD 20, PRT comman

Strany 459 - 500 Wake Up calls

Feature implementation 511Interaction with Zone-based Digit ManipulationA new prompt is added to the Customer Data Block (CDB) to configure thezone (Cu

Strany 460 - 460 Automatic Wake Up

512 Bandwidth Management Support for Network Wide Virtual OfficePrompt Response DescriptionTYPE: NET_DATA Networking.-VPNI1-16283Virtual private networ

Strany 461 - Feature description 461

Feature operation 513Prompt Response DescriptionZONE <number> Zone Number which Nortel Networks IP Phoneset belongs.CLS VOLA Allow/deny Virtual

Strany 462

514 Bandwidth Management Support for Network Wide Virtual OfficeNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106

Strany 463

515Backup and restoreContentsThis section contains infor mation on the following topics:"Introduction" (page 516)"Backup rules" (p

Strany 464 - 464 Automatic Wake Up

516 Backup and restoreIntroductionThe backup rules feature provides a mechanism for transferring the backupfiles produced by an Automatic Equipment Dat

Strany 465

Backup rules 517•Path — specifies the location of the file on the FTP server. Ranges inlength from 1 to 64 characters. All characters are supported with

Strany 466

518 Backup and restoreElement Manager performs validation to ensure the content of the Passwordand Password confirmation controls boxes is identical. I

Strany 467

Backup rules 519The rule name control restricts the maximum length of characters entered,and also ensures no white space characters are used. An alert

Strany 468

52 Features and Software optionsPackage NameNumberMnemonicRelease• Conference Warning Tone Enhancement for ItalyConsole Operations•Console Operations1

Strany 469

520 Backup and restoreThe RMD rule type cannot be associated with a Geographic RedundancyDatabase Replication Control Block. All RMD backup rules must

Strany 470

Backup schedules 521Figure 11SCS rule type in Element ManagerBackup schedulesBackup schedules provide the user with the ability to schedule backupoper

Strany 471

522 Backup and restore—TU—WE—TH—FR—SA•HOUR — specifies the hour in the day at which the backup occurs. Therange is 0 to 23, with a default of 3. This p

Strany 472

Backup schedules 523When the user selects a backup schedule to add and selects Add,oralternatively selects one of the Edit buttons, the Element Manage

Strany 473 - Feature operation 473

524 Backup and restoreFigure 13Backup schedule configuration in Element ManagerThe backup schedule number control is static and is set based on thesele

Strany 474 - From an attendant console

Backup schedules 525•Tuesday•Wednesday•Thursday•Friday•SaturdayThe default is Sunday. When frequency is set to daily or Triggered by EDD,then the sett

Strany 475 - Deactivate all

526 Backup and restoreIf the user declines the confirmation, the Element Manager browser returnsto the backup schedules page.Note that when the backup

Strany 476 - 476 Automatic Wake Up

Backup and restore maintenance 527•viewing the backup data versions according to backup rule (manualactivation only)Manual operationFTP connection fai

Strany 477

528 Backup and restoreThe DAT command provides two possible outputs:•A list of backup versions including incremental version numbers anddate and time

Strany 478

Backup and restore maintenance 529Selecting the Submit button results in the command being submitted to thecall server for processing. The response fr

Strany 479

Features and Software options 53Package NameNumberMnemonicReleaseDialed Number Identification System98DNIS10•Dialed Number Identification Services• Di

Strany 480

530 Backup and restoreFigure 15Backup history page in Element ManagerClicking the Backup History button redirects Element Manager to thebackup history

Strany 481

Overlay administration 531Figure 16Backup history on the Element Manager Home pageThe reliability of data displayed on the Element Manager Home page i

Strany 482

532 Backup and restoreDuring a restore operation, the specified version of the backup data fileis copied from the local hard disk, de-grouped using the

Strany 483 - Feature operation 483

Overlay administration 533During a restore operation, the specified version of the backup data file iscopied from the FMD, de-grouped using the tar util

Strany 484 - Verification

534 Backup and restoreCommandDescriptionN of versions = (1)-10 number of incremental backup data versionspreserved on the local removable media device

Strany 485 - Feature operation 485

Overlay administration 535CommandDescriptionOUT BKPR xxx Remove backup rule, where:•xxx = Backup Rule number ID = 1-100PRT BKPR xxx Print backup rule,

Strany 486

536 Backup and restoreAdding or changing a backup scheduleLD 117 Ethernet and Alarm ManagementCommandDescriptionNEW/CHG BKPS <schedule number1-10&g

Strany 487 - Auxiliary Processor Link

Overlay administration 537Printing a backup scheduleLD 117 Ethernet and Alarm ManagementCommandDescriptionPRT BKPS <schedule number 1-10> /ALL P

Strany 488

538 Backup and restoreNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Co

Strany 489 - Auxiliary Signaling

539Boss/Secretary Filtering EnhancementContentsThis section contains infor mation on the following topics:"Feature description" (page 539)&q

Strany 490

54 Features and Software optionsPackage NameNumberMnemonicReleaseDigital Private Network Signaling System 1• Analog Private Network Signaling System (

Strany 491 - Downloading

540 Boss/Secretary Filtering Enhancement•New Classes of Service: The Boss Secretary Filtering EnhancementClass of Service Allowed (BFEA) or Denied and

Strany 492

Feature interactions 541Feature interactionsHoldIf the BSFE feature is active, the secretary answers the incoming boss callby pressing the SCR key or

Strany 493

542 Boss/Secretary Filtering Enhancementchain. If the secretary telephone is busy, the call follows the secretaryhunt list.• Make Set BusyIf the BSFE

Strany 494

Feature implementation 543Boss telephoneBoss telephone with BFSdeactivatedBoss telephone with BFSactivatedLD 15 - Configure the lamp status for the Bos

Strany 495 - DTI2 Pad Switching

544 Boss/Secretary Filtering EnhancementPrompt Response DescriptionCUST Customer number0-99Range for Large System and CS 1000E system.0-31Range for Sm

Strany 496

Feature operation 545Feature operationTo control the BSFE feature from the boss telephone:Activate:Step Action1Press the BFS boss key once. The displa

Strany 497

546 Boss/Secretary Filtering Enhancement—End—Deactivate:Step Action1Press BFS boss key for once. The display shows:CANCEL FILTERING?2Press the BFS bos

Strany 498

Feature operation 547To transfer an incoming call from the secretary to the boss telephone:Step Action1Go off hook/press the SCR key to answer the rin

Strany 499 - B34 Dynamic Loss Switching

548 Boss/Secretary Filtering EnhancementNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease

Strany 500

549BridgingContentsThis section contains infor mation on the following topics:"Feature description" (page 549)"Operating parameters&quo

Strany 501

Features and Software options 55Package NameNumberMnemonicReleaseDistinctive Ringing• Distinctive/New Distinctive Ringing74DRNG 4/9Do Not Disturb, Gro

Strany 502

550 BridgingFeature implementationThere are no specific implementation procedures for this feature.Feature operationNo specific operating procedures are

Strany 503 - Echo Suppression

551Busy Lamp FieldContentsThis section contains infor mation on the following topics:"Feature description" (page 551)"Operating paramet

Strany 504

552 Busy Lamp FieldWhen the attendant extends a call, a hundreds group is displayed afterenough digits have been entered to determine the group. After

Strany 505

Feature description 553Figure 17Standard Busy Lamp Field on the BLF/CGMNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN4

Strany 506

554 Busy Lamp FieldFigure 18Enhanced Busy Lamp Field monitoring (example)Operating parametersEnough hundreds groups must be defined to suppor t the max

Strany 507 - Background Terminal

Feature implementation 555When the Make Set Busy key is activated or deactivated, BLF updatesonly the first DN it finds on the attendant console. Lamp a

Strany 508 - 508 Background Terminal

556 Busy Lamp Field4. LD 11 – Activate DN hundreds groups for EBLF for each DN within eachhundreds group.LD 15 - Define the Busy Lamp Field/Console Gra

Strany 509 - Network Wide Virtual Office

Feature operation 557Prompt Response DescriptioncuFormat for Small System and Media Gateway 1000B wherec = card and u = unit.DNxxx...xReenter Director

Strany 510

558 Busy Lamp FieldNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 July 2007Copyr

Strany 511

559Busy Tone Detection for Asia Pacificand CALAContentsThis section contains infor mation on the following topics:"Feature description" (page

Strany 512

56 Features and Software optionsPackage NameNumberMnemonicReleaseEnhanced DPNSS Services• DPNSS1 Executive Intrusion288DPNSS_ES21Enhanced DPNSS1 Gatew

Strany 513

560 Busy Tone Detection for Asia Pacific and CALAThe Busy Tone Detection feature for Asia Pacific and CALA uses theNT5D31 Digital Signaling Processor (D

Strany 514

Operating parameters 561Direct Inward Dialing (DID) trunks do not require busy tone supervision,since the Public Exchange/Central Office seizes the sys

Strany 515 - Backup and restore

562 Busy Tone Detection for Asia Pacific and CALAFeature interactionsEuropean XFCOT SupportWhen the XFCOT Busy Tone ID (BTID) is configured in Overlay 1

Strany 516 - Backup rules

Feature implementation 563Prompt Response DescriptionBTDD(BOTH)INCBusy Tone Detection Direction:Both Incoming and outgoing calls (default).Incoming ca

Strany 517 - Figure 8

564 Busy Tone Detection for Asia Pacific and CALAPrompt Response DescriptionNEDC ETH Either end control.FEDC ETH Either end control.LD 14 - Configure Bu

Strany 518 - FMD rule type

Feature operation 565Feature operationNo specific operating procedures are required to use this feature.Nortel Communication Server 1000Features and Se

Strany 519 - RMD rule type

566 Busy Tone Detection for Asia Pacific and CALANortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 Standard

Strany 520 - SCS rule type

567Busy Tone Detection for JapanContentsThis section contains infor mation on the following topics:"Feature description" (page 567)"Ope

Strany 521 - Backup schedules

568 Busy Tone Detection for JapanBusy Tone Detection for Japan requires the Enhanced Extended UniversalTrunk Card for Japan (EXUTJ).This feature requi

Strany 522 - Figure 12

Feature implementation 569The following packages are also required:•Japan Central Office Trunk (JPN) package 97•Intelligent Peripheral Equipment (XPE)

Strany 523 - Click OK to confirm delete

Features and Software options 57Package NameNumberMnemonicReleaseFeature Group D• Feature Group D (Inbound to Meridian 1)•Federal Communications Commi

Strany 524 - Figure 13

570 Busy Tone Detection for JapanPrompt Response DescriptionTYPE COT Central Office Trunk.TNlscuTerminal NumberFormat for Large System and CS 1000E sy

Strany 525 - Backup schedules 525

Feature operation 571Prompt Response Description- STYPxxxxTrunk supervision type where xxxx is:JDID = Japan DID. When XTRK = XUT and <CR> is ent

Strany 526 - FTP data transfer failure

572 Busy Tone Detection for JapanNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27

Strany 527 - Defining backup schedules

573Busy Verify on Calling Party ControlCallsContentsThis section contains infor mation on the following topics:"Feature description" (page 5

Strany 528 - Figure 14

574 Busy Verify on Calling Party Control CallsOperating parametersThere are no operating parameters associated with this feature.Feature interactionsA

Strany 530 - Figure 15

Nortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)Copyright © 2007, Nortel NetworksAll Rights Reserved.Publication: NN43001-

Strany 531 - Overlay administration

58 Features and Software optionsPackage NameNumberMnemonicReleaseFlexible Tones and Cadences• Flexible Tone and Digit Switch Control•Reverse Dial on R

Strany 532

Features and Software options 59Package NameNumberMnemonicReleaseHistory File• History File55HIST1Hold in Queue for IVR218IVR18Hospitality Management1

Strany 533

6 Revision HistoryDecember 1995Issue 5.00. This is the Release 21.1x standard version of this document.July 1995Issue 4.00. This is the Release 21 sta

Strany 534

60 Features and Software optionsPackage NameNumberMnemonicReleaseIntegrated Services Digital Network Application ModuleLink for Third Party Vendors•Ap

Strany 535 - Printing a backup rule

Features and Software options 61Package NameNumberMnemonicReleaseIntercept Computer Interface• Intercept Computer Dial from Directory•Intercept Comput

Strany 536 - Removing a backup schedule

62 Features and Software optionsPackage NameNumberMnemonicReleaseInternational Primary Rate Access• Integrated Services Access/Call by Call Service Se

Strany 537 - Printing a backup schedule

Features and Software options 63Package NameNumberMnemonicReleaseLimited Access to Overlays• B34 Dynamic Loss Switching (see also packages 131and 203)

Strany 538 - 538 Backup and restore

64 Features and Software optionsPackage NameNumberMnemonicReleaseM3900 Phase III Virtual Office Enhancement• Virtual Office Enhancement387VIR_OFF_ENH2

Strany 539

Features and Software options 65Package NameNumberMnemonicReleaseMeridian 1 Fault Management• Alarm Management•Meridian 1 Initialization Prevention an

Strany 540

66 Features and Software optionsPackage NameNumberMnemonicReleaseMessage Waiting Center• Message Waiting Lamp Maintenance•Message Waiting Unconditiona

Strany 541

Features and Software options 67Package NameNumberMnemonicReleaseMulti-Party Operations• Attendant Clearing during Night Service•Multi-Party Operation

Strany 542

68 Features and Software optionsPackage NameNumberMnemonicReleaseNetwork Alternate Route Selection• Equi-distribution Network Attendant Service Routin

Strany 543

Features and Software options 69Package NameNumberMnemonicReleaseNew Flexible Code Restriction• China Number 1 Signaling Trunk Enhancements (see alsop

Strany 544

7ContentsHow to get help 39Getting help from the Nortel web site 39Getting help over the telephone from a Nortel Solutions Center 39Getting help from

Strany 545

70 Features and Software optionsPackage NameNumberMnemonicReleaseOpen Alarms315OPENALARM22Operator Call Back (China #1)•Busy Verify on Calling Party C

Strany 546 - Accept incoming call by boss:

Features and Software options 71Package NameNumberMnemonicReleaseOriginator Routing Control• Network Drop Back Busy and Off-hook Queuing (see alsopack

Strany 547 - Feature operation 547

72 Features and Software optionsPackage NameNumberMnemonicReleasePretranslation• Pretranslation•Preventing Reciprocal Call Forward92PXLT8Priority Netw

Strany 548

Features and Software options 73Package NameNumberMnemonicReleaseRecorded Announcement Broadcast• Recorded Announcement Broadcast327RANBRD23Recorded A

Strany 549 - Bridging

74 Features and Software optionsPackage NameNumberMnemonicReleaseSemi-Automatic Camp-On• Attendant Blocking of Directory Number•Attendant Idle Extensi

Strany 550

Features and Software options 75Package NameNumberMnemonicReleaseStation Activity Records• Station Activity Records251SCDR20Station Camp-On•Station Ca

Strany 551 - Busy Lamp Field

76 Features and Software optionsPackage NameNumberMnemonicReleaseTone Detector• Tone Detector•Tone to Last Party•Tones, Flexible Incoming65TDET7Traffi

Strany 552 - 552 Busy Lamp Field

Features and Software options 77Package NameNumberMnemonicReleaseVirtual Network Services• Virtual Network Services•Virtual Network Services/Virtual D

Strany 553 - Figure 17

78 Features and Software optionsNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 J

Strany 554

7910/20 Digit ANI on 911 CallsContentsThis section contains infor mation on the following topics:"Feature description" (page 79)"Operat

Strany 555

8 ContentsFlexible Feature Codes 90Group Hunt 90Italian Central Office Special Ser vices 90Feature packaging 90Feature implementation 91Task summary li

Strany 556

80 10/20 Digit ANI on 911 CallsThe first 10 ANI digits provide the Calling Station Number (CSN). The CSNfor a 911 call is the Calling Party Number (CPN

Strany 557

Feature description 81•The first ST digit flags the call register as a wireless call for displaypurposes.•The second KP marks the beginning of the PANI.

Strany 558 - 558 Busy Lamp Field

82 10/20 Digit ANI on 911 Calls911T (tandem) call processingWith the 10/20 digit ANI for 911 Calls feature, the system does not expectthe dialed digit

Strany 559

Feature packaging 83The 10/20 Digit ANI on 911 Calls feature requires the following packages:•Digit Display (DDSP) package 19•Basic Automatic Call Dis

Strany 560

84 10/20 Digit ANI on 911 CallsFeature implementationTask summary listThe following is a summary of the tasks in this section:1. "LD 15 – Set the

Strany 561 - Operating parameters 561

Feature operation 85Prompt Response DescriptionM911_ANI YES Receive ANI digits for M911 route.M911_TRK_TYPEMeridian 911 ANI trunk type.(911T)911EE911

Strany 562

86 10/20 Digit ANI on 911 CallsNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRelease 5.0 27 Ju

Strany 563

8716-Button Digitone/MultifrequencyOperationContentsThis section contains infor mation on the following topics:"Feature description" (page 8

Strany 564

88 16-Button Digitone/Multifrequency Operation•automatic set relocation•automatic wake-up activate•automatic wake-up deactivate•automatic wake-up veri

Strany 565

Operating parameters 89•speed call user•store number (erase)•store number (redial)•store number (save)•system speed call user•trunk answer from any st

Strany 566

Contents 92500 Telephone Features 105Contents 105Feature description 105Operating parameters 105Feature interactions 106106Feature packaging 106Featur

Strany 567 - Busy Tone Detection for Japan

90 16-Button Digitone/Multifrequency OperationThe customer must have the SPRE code defined, in order to activate FFCfunctions through the A, B, C, and

Strany 568

Feature operation 91Dependency:•Flexible Feature Codes (FFC) package 139Feature implementationTask summary listThe following is a summary of the tasks

Strany 569

92 16-Button Digitone/Multifrequency OperationNortel Communication Server 1000Features and Services - Book 1 of 6 (A to B)NN43001-106 01.04 StandardRe

Strany 570

932 Mbps Digital Trunk InterfaceContentsThis section contains infor mation on the following topics:"Feature description" (page 93)"Oper

Strany 571

94 2 Mbps Digital Trunk InterfaceFeature interactionsPeriodic Pulse MeteringPeriodic Pulse Metering operates the same for 2 Mbps DTI as for analogtrun

Strany 572

Feature implementation 95Prompt Response DescriptionPDCA (1)-16 Pad Category table number.The PAD category must already be defined in LD 73.Default is

Strany 573

96 2 Mbps Digital Trunk InterfacePrompt Response Description...- DTI20-1592 Mbps Digital Trunk Interface (DTI) loop number.Prompted the when DTI2 or P

Strany 574

972 Mbps Digital Trunk InterfaceEnhancementsContentsThis section contains infor mation on the following topics:"Feature description" (page 9

Strany 575

98 2 Mbps Digital Trunk Interface EnhancementsCall ClearanceThis enhancement affects the handling of incoming and outgoing callclearance for Central O

Strany 576

Feature description 99Direct Inward Dialing Call OfferingThe Central Office (CO) operator will be able to offer a Direct Inward Dialing(DID) call to th

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